Accessibility Statement

Our Commitment

URRUTIA Carwash & Detail is committed to ensuring that our website and digital services are accessible to everyone, including people with disabilities. We believe every person deserves equal access to information about our services, the ability to book appointments, and the ability to manage their membership.

We are actively working to ensure conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as published by the World Wide Web Consortium (W3C). We also aim to comply with the Americans with Disabilities Act (ADA) as it applies to digital services.

Current Conformance Status

Our current accessibility implementation includes:

• ✓Semantic HTML5 elements for proper document structure
• ✓ARIA labels on interactive elements where semantic HTML is insufficient
• ✓Skip-to-main-content link at the top of every page
• ✓Keyboard-navigable interface — all interactive elements reachable via Tab
• ✓Focus indicators visible on all focusable elements
• ✓Color contrast ratios meeting or exceeding 4.5:1 for body text
• ✓Alt text on all meaningful images; decorative images marked with alt=""
• ✓Form labels associated with all input fields
• ✓Error messages linked to inputs via aria-describedby
• ✓Logical heading hierarchy (one H1 per page, H2–H4 in sequence)
• ✓lang="en" attribute on the HTML element
• ✓prefers-reduced-motion: all animations disabled when user has requested reduced motion
• ✓Touch targets minimum 44x44 CSS pixels on mobile
• ✓No content that flashes more than 3 times per second

Known Limitations

We are aware of the following accessibility limitations and are working to address them:

• Gallery placeholder images

  Several gallery images are gradient placeholders awaiting real photography. Once real images are added, full descriptive alt text will be applied.

• Map embed

  The OpenStreetMap embed on the Contact page may have limited keyboard accessibility depending on your browser and assistive technology. We provide the address as plain text as an alternative.

• Third-party payment UI

  The Square payment interface is a third-party component. Square maintains its own accessibility standards; we cannot directly control its implementation.

• Video content

  Future hero video content will include captions and audio description alternatives. Currently, video autoplay is disabled and a static image is used.

Testing Approach

We test our digital services using:

• ·axe DevTools browser extension (automated WCAG testing)
• ·Lighthouse Accessibility audit (Google Chrome DevTools)
• ·Keyboard-only navigation testing
• ·VoiceOver (macOS / iOS) screen reader testing
• ·NVDA (Windows) screen reader testing
• ·High contrast mode testing
• ·Mobile device testing at 375px minimum viewport width

We conduct accessibility audits quarterly and after significant site updates.

Physical Location Accessibility

Our service location at LVAC Henderson (1195 Wellness Pl, Henderson, NV 89011) is located within an LVAC parking lot. For physical accessibility information regarding the LVAC facility, please contact LVAC directly.

Report an Accessibility Issue

We take accessibility feedback seriously. If you experience a barrier on our website or in our digital services, please contact us:

Alternative Access

If you cannot access any content or function on our website due to a disability, please contact us and we will provide the information or service through an alternative accessible method — including by phone, email, or in person.

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you may contact the U.S. Department of Justice Civil Rights Division (ada.gov) or the U.S. Access Board (access-board.gov).